2018年中国银行春季招聘考试题

Perform hands-on fixes at the desktop level, including installing and upgrading hardware/software, installing hardware and configuring systems and applications.

Monitor and test fixes to ensure problems have been adequately resolved.

Image and configure desktops and laptops using an enterprise imaging solution.

-Quickly escalate, track and close incident tickets to ensure high client satisfaction.

Requirements

-Experience in working in hedge funds, fund-of-fund or private equity firms, smaller organizations where ability to learn range of technologies was required; and/or client facing/field service roles are all a plus.

-Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization.

-Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.

-Strong knowledge of Windows 7, Active Directory and Exchange.

-Strong knowledge of MS Office 2010 required.

-Knowledge of network printer installation, setup and troubleshooting.

-Knowledge of virtualization technologies.

-Working knowledge of mobile devices-add, remove, reactivate, migrate users etc.

96、What kind of assistance could this job provide to end users?

A、Face-to-face technical assistance.

B、Remote help.

C、Handbook instructions.

D、Phone calls.

97、Which of the following is NOT the Desktop Support Technician's responsibility?

A、Supporting PC hardware.

B、Installing and upgrading hardware.

C、Bringing repaired PCs to customers.

D、Imaging and configuring desktops and laptops.

98、Which of the following is NOT required for this job?

A、Customer service skills.

B、Rich expression.

C、Knowledge of computer hardware.

D、Knowledge of network printer installation.

99、Which of the following could ensure high client satisfaction?

A、To update, track and close incident tickets.

B、To use an enterprise imaging solution.

C、Physical setting up for computers.

D、Configuring systems and applications.

100、Which of the following machinery is NOT among the repairable list of a Desktop Support Technician?

A、Laptop.

B、Mobile phone.

C、Radio.

D、Printer.

101、

102、一个人只有自己养育了子女才能体会到为人父母的辛苦。如果这句话所述为真，那么以下不可能出现的情况是（ ）。

A、一个人养育了子女，没有体会为人父母的辛苦

B、一个人没有养育子女，体会了为人父母的辛苦

C、一个人养育了子女，体会到为人父母的辛苦

D、一个人没有养育子女，没有体会到为人父母的辛苦

103、请从所给的选择项中，选择唯一的一项填在问号处，使之呈现一定的规律性：（ ）。

104、2，1，3，-2，11，（ ）。

A、-7

B、7

C、5

D、25

105、某工厂因工人操作失误发生一起安全生产责任事故，调查组正对张、王、李、赵四名工人进行问话，张说：“是李操作失误造成的”，王说：“赵得对这次事故负责”，李说：“我跟赵当时是一起操作的，有我的责任就有他的责任”，赵说：“根本就与我没关系”。这四个人只有一个人说了假话。

如果以上断定为真，则以下（ ）一定为真。

A、李说假话，李操作失误

B、王说假话，李操作失误

C、赵说假话，李和赵操作失误

D、张说假话，王操作失误

106、世界能源问题，向日趋复杂化和全球化方向发展。国际能源署的最新預测表明，全球能源需求在以每年0.5%-1.5%的速度增长。到2040年，世界能源消耗相对于2012年将增长35%以上。

以下哪项为真最能反驳上述观点？（ ）

A、随着技术的发展各种节能产品会得到普及

B、2040年之前化石能源将会枯竭

C、能源的需求直接受到人口数量和经济的影响

D、新能源的发展会替代传统化石能源

107、

108、90，56，30，12，（ ）。

A、6

B、4

C、8

D、2