2016年中国银行春季招聘考试题（精选）

104、___ is helpful to managers when they are managing their teams?

A.Customers' needs

B.Practice models

C.Books of management

D.A trained secretary

105、What is true of a democratic manager?

A.s/he loves people to discuss problems.

B.s/he is likely to delay the decisions.

C.s/he seldom consults others.

D.s/he needs to make quick response.

【材料】

In the business environment nearly all individuals within an organization will belong to one or more groups or teams.

A team is a set of people with a range of different skills that will ideally have objectives that contribute to the overall corporate strategy of the business. They will usually have somebody who is identified as the team leader. The importance of teams that perform well cannot be underestimated. It is generally accepted by high achieving organizations that to be effective you need to .

1.create a motivated team

2.give team members a brief alongside objectives

3.appoint a leader of the team

4.manage the team

5.provide them with authority

6.monitor the progress of the team

7.ensure effective communications streams(lack of communication can be the one of the biggest issues and failures within organization.)

The phrase 'two heads are better than one' helps to describe the purpose of teams. Teams provide an opportunity to share ideas and strengths and use a variety of viewpoints and experiences. A team provides individuals with a common purpose. They also have a common identity as they strive together towards a common goal.

106、What is the feature of a team?

A.everyone in the team is equal in position.

B.everyone works in the same office.

C.every person in the team has different skills.

D.everyone works for the common goal.

107、What is not supposed to do if you want to be effective in business?

A.express clearly the common goal of the team.

B.allow the team leader to make final decisions after discussions.

C.create a team randomly.

D.monitor the progress of the team.

【材料】

In many cases an individual who started at RG as an apprentice, trainee or qualified engineer or electrician can advance to become a service manager(SM).Career progression may eventually enable them to become an operational manager(OM).OMs have more responsibilities than the SMs.As such, the OMs are responsible for making strategic decisions.To make such decisions OMs require a range of key skills.These include skills and knowledge of customers service,teamwork,communication,IT and finance.

As individuals progress from SMs to OMs they need to up-skill. This helps them to adapt and develop as they undertake further senior responsibilities. For example, they now have to take responsibility for customer satisfaction for a large part of the business. They do this by monitoring that work has been completed to the satisfaction of customers.

OMs also have to monitor standards and set targets for improvements. They are responsible for managing budgets and have to ensure that their part of the business meet its budget objectives. It is the vision of the OMs that keeps the business moving forward, vital in such a highly competitive market. Decisions made by the OMs are passed down the hierarchy to the SMs, then to the operatives.

108、Whose job is it to make strategic decisions?

A.the operatives.

B.the service managers

C.the operational managers

D.none above.

【材料】

Singapore Airlines plans to introduce inflight mobile phone and internet access in May this year,beginning with its flagship Airbus A380 fleet.

Several pricing models are believed to be under consideration,beginning with a low-cost package suitable for WE—service such as Google Gmail,Yahoo and Hotmail as well as a 30MB allowance for around SGD$25 (that's $20 Russia and US,and ￡20 and ￡ 14).

The airline is polling selected members of its KrisFlyer frequent flyer loyalty program to participate in an online survey about your attitudes towards inflight mobile and internet services,which we are planning to introduce from May 2011 according to the email invitation.

The survey asks travellers for their opinions on pricing packages such as SGD$25 for 30MB,as well as if mobile phone cells and SMS messages should be permitted.

Should passagers be allowed to make and take calls at 30000 feet they'll pay plenty for the privilege, with calls being charged at international roaming rates.

As it's up to each country to decide what those rates are-and with Singapore Airlines effectively being its own country in terms of providing a fully controlled and self-contained telecoms system on board each plane-those rates could literally be sky high.

SQ's inflight internet and mobile service, which may carry the KrisNet brand in keeping with the KrisWorld inflight entertainment system, is expected to debut on the Airbus A380 before being installed onto the airline's A340-500 and Boeing 777-300ER aircraft.

Passagers will be able to access the internet on any device from a smart phone to a tablet or laptop, as Singapore Airlines will support connections through both Wifi wireless networking (using a series of low-hotpots located throughout the plane) and 3G(via tiny pico-cell stations).

It will employ the pepular OnAir technology, jointly developed by IT company SITA and Airbus,and currently used by over 20 airlines(including Air New Zealand's current

trial of in-flight internet) which feeds the Wifi and 3G signals through to Inmarsat's SwiftBroadband satellite network.

109、According to the author,the fees for making and taking calls on planes of Singapore Airlines will be sky high,because__.

A.the telecoms system employed by Singapore Airlines on board each plane is the best of the breed

B.Singapore Airlines has a self-contained telecoms system which enables it to set high international roaming rates

C.the calls will be charged at international roaming rates which are normally high

D.it will be a privilege to a small

110、From the passage,we know that__.

A.Singapore Airlines' online survey is to be carried out among its registered members.

B.Airbus A380 will be the first aircraft to be equipped with inflight internet and mobile service.

C.Singapore Airlines' inflight internet access will be limited to some specific devices.

D.Singapore Airlines' will be the first to introduce inflight mobile phone and internet access.

111、Which of the following may be the best title for the passage?

A.Singapore Airlines to charge high international roaming rates

B.Singapore Airlines to offer different pricing models for inflight mobile and Internet services

C.Singapore Airlines to unveil sky high net

D.Singapore Airlines to conduct online survey